Refund policy
Refund & Return Policy
Last Updated: September 3, 2026
Thank you for shopping with Polished & Pretty! ♡
All Sales Are Final
Due to the nature of our cosmetic nail products, all sales are final.
We do not accept returns or exchanges for change of mind, incorrect color selection, or simply deciding that you no longer want the product.
Please carefully review your order before checking out.
Damaged or Incorrect Products
If your order arrives damaged, defective, or you receive the wrong product, please contact us within 48 hours of delivery.
Please include:
- Your order number
- Photos of the product
- Photos of the packaging
- A brief description of the issue
We will review your request and determine the appropriate resolution.
Please do not throw away the product or packaging until your claim has been reviewed.
Color Differences
We do our best to display our polish colors as accurately as possible. However, colors may appear slightly different due to lighting, photography, and individual screen settings.
Minor color differences are not considered a defect.
Refunds
If your claim is approved, we will determine whether a replacement, store credit, or refund is appropriate.
Approved refunds will be issued to the original payment method when applicable.
Contact Us
If you have questions about our Refund & Return Policy, please contact us through the contact information provided on our website.
Thank you for supporting Polished & Pretty! ♡